SyncMedic

The User Guide

Everything in SyncMedic, explained like a friend showing you around. No jargon, no manual-speak. Read it top to bottom in about five minutes, or jump straight to the part you need.

1

First launch: your first ten seconds

What you see the very first time SyncMedic opens, and where everything lives.

Open SyncMedic and you get a short boot sequence with its own sound, composed by the founder, a working mixing engineer. It lasts a moment and then you are in the app. That is the whole ceremony.

The window has three tabs across the top: Receipts, Checkup, and Drives. Receipts is the paper trail of everything SyncMedic has done for you. Checkup is where duplicates get found and fixed. Drives is the map of what is eating your storage.

Checkup is home. It is the tab you land on and the tab you will use most, because the first thing SyncMedic wants to do for you is find the space you already paid for and give it back.

You cannot break anything by exploring. Nothing in SyncMedic deletes a file. Click around freely. The only action in the whole app that permanently removes anything is Reclaim, and it asks you first (section 7).

2

Protect something: your first backup

Three questions, fifteen seconds, and a folder is protected for good.

A backup job in SyncMedic is three wells: What, Where, and When. No config files, no options maze. You answer three questions and you are done.

1
What: pick the folder that matters

Click the first well and choose the folder you cannot afford to lose. Your sessions, your photo library, your book, your life's work. One folder per job, and you can make as many jobs as you like.

2
Where: pick the drive it should live on

Click the second well and choose the destination drive and folder. SyncMedic handles everything else, including remembering this drive forever, even when it is unplugged.

3
When: pick the trigger

Choose when the backup runs: when the drive plugs in (the magic one, plug in and walk away), daily, whenever both source and drive are connected, or manual, only when you press the button.

Pick a mode. Every job runs in one of three modes, and the right one depends on what the copy is for:

Mirror Exact twin

The destination becomes an exact reflection of the source. Anything the mirror would replace or remove is not deleted, it rests in the SafetyNet. Use it for: a true backup you could restore from tomorrow.

Copy Add only

New and changed files flow to the destination, and nothing there is ever removed or replaced away. The destination only grows. Use it for: an archive drive that collects everything over the years.

Two-way Both sides

Each side gets what the other has, and where both changed, newest wins. Deletions never propagate from one side to the other. Use it for: the same project folder on two Macs or two drives.

The first run. Press the run button (or just plug in the drive, if that is your trigger) and watch the progress bar do its thing. Every single file that lands on the destination is read back and checked byte for byte against the original before it counts. That is why the first run of a big folder takes a little while: SyncMedic is not just copying, it is proving.

When it finishes, your first receipt appears. Click over to the Receipts tab and read it. It is one plain sentence telling you what happened, and it is the reason you will actually trust this app: not because it says "Done", but because it shows its work. More on reading receipts in the next section.

Start with one job. Protect the single folder that would hurt most to lose. Once you have seen one receipt come back clean, add the rest. Most people end up with three or four jobs and never think about them again.

3

Receipts: proof in plain English

Every run ends with a receipt. Here is how to read one in five seconds.

Other backup apps finish in silence and expect you to trust them. SyncMedic hands you a receipt after every single run. The Receipts tab is the full history: every backup, every fix, every run, forever.

Each receipt leads with the verdict line: one sentence, plain English, telling you the outcome. "2,314 files backed up. Everything verified." You read that, you are done. That is the whole point.

Under the verdict sit the chips: small pills that summarize the run at a glance. Byte-verified. Zero errors. Nothing deleted. Each one is a fact about the run, not a decoration.

Want the whole story? Click "Show me every file." The receipt unfolds into the complete list of every file the run touched and what happened to it. You will almost never need this, but the day you wonder "did it really copy that one session?", the answer is one click away.

If something went wrong, you get a problem card instead of a green verdict. A problem card tells you what happened in plain English, and every problem arrives with its fix attached: a button that does the repair, right there on the card. You never get an error code and a shrug. You get a sentence and a button.


4

Checkup: find the space you already own

The star of the app. One click examines everything and finds the duplicates hiding on your drives.

Click Examine and SyncMedic scans every connected drive plus your home folder. It reads the actual content of your folders, not just the names, so it catches the folder you renamed "FINAL_final_v3" back in 2019 even though the original is called "Album Masters". Think Shazam, for your files.

While it works you will see the gauge fill up: how much has been examined and how much reclaimable space it has found so far. On a drawer full of drives this number has a habit of getting large. The first night it ran on its founder's own drives, it found 1.4 TB.

The drive chips across the top show every drive in the scan. Click a chip to exclude that drive from this Checkup, click again to bring it back. Handy when you only care about one drive today.

When the exam finishes, everything it found is triaged into three tiers:

Safe Fix freely

Near-identical twins. These pairs matched so closely that fixing them is a no-brainer, and every file is re-checked again at fix time before anything moves. Safe means safe.

Review You decide

Strong matches with real differences: a few files exist on one side only, or versions differ. SyncMedic shows you exactly what differs so you can decide with your eyes open.

Related Same family

Folders that share a lot of DNA but are clearly not twins: an old rough-mix folder versus the finished album. Good to know about, usually left alone.

Two numbers appear on every match, and they mean exactly what they say.

  • Reclaimable is how much space you get back if you fix this match. It is the size of the duplicate copies, the storage you paid for but cannot use.
  • % same DNA is how much of the two folders' actual content is identical, measured from the bytes inside the files, not the file names. 100% means every file in one is byte-identical to a file in the other.
Run your first Checkup with every drive plugged in. The more drives SyncMedic can see at once, the more cross-drive duplicates it catches: that is where the big terabytes usually hide.

5

Fixing duplicates: what Fix actually does

Not a delete button. A careful librarian that merges, verifies, and retires. Nothing is deleted.

Press Fix on a match and SyncMedic runs a four-step routine, in this order, every time:

1
Re-check every file

Before anything moves, every file in the match is examined again, right now. If anything changed since the Checkup ran, SyncMedic knows before it acts, not after.

2
Rescue anything unique into the golden copy

Any file that exists only in the duplicate gets copied into the golden copy first, and that copy is byte-verified before it counts. No stray file is ever left behind in a folder that is about to retire.

3
Retire the duplicates to that drive's SafetyNet

The duplicate folders move into the SafetyNet folder on their own drive. Moved, not deleted. They are still right there, visible in Finder, for the whole rest period.

4
Nothing is deleted

Not step four so much as the rule that governs the other three. A Fix never erases a byte. The only thing in SyncMedic that permanently deletes is Reclaim, and that is you, later, on purpose (section 7).

The golden copy wears the crown. When SyncMedic picks which copy survives as the keeper, the newest and most complete copy wins. You will see a small crown on it in the match view, so you always know which folder is about to become the one true copy.

Finder tags keep you oriented outside the app. After a fix, the golden copy is tagged Yellow (Golden) and retired duplicates are tagged Gray (Retired). Open any folder in Finder and the colors tell you the story at a glance.

Fix a batch at once. Every match has a checkbox. Tick a few and the button becomes "Fix N selected". Or press Fix all safe and SyncMedic works through the entire Safe tier in one go: that is the "free 214 GB with one click" button.

While it works you get a progress bar and a Stop button. Stop is always safe to press: SyncMedic finishes the file it is on and stops cleanly, never mid-copy. And when the batch is done, you get the chime. You will come to like the chime. It means gigabytes.


6

The SafetyNet: where retired files rest

Not a hidden trash can. A visible folder, on your drive, that you can open right now.

Every drive SyncMedic touches gets a SafetyNet folder, right at the top level of the drive. Not buried in a library, not invisible, not encrypted into some proprietary blob. A normal folder you can see in Finder.

What rests there: duplicates retired by a Fix, and anything a Mirror backup replaced or removed. Everything arrives with its original folder structure intact, so nothing is ever a mystery pile.

Changed your mind? One click Undo. Every fix receipt has an Undo button. Click it and every folder walks back out of the SafetyNet to exactly where it lived before. No digging, no terminal, no prayer.

Or just browse it. Open the SafetyNet folder in Finder like any other folder. Drag a file out if you want it back manually. It is your drive and your files, and SyncMedic never forgets that.

The rest period is yours to set. Items rest in the SafetyNet for 30 days by default. You can change that in Settings. Nothing leaves the SafetyNet on its own: reclaiming the space is always your move, covered next.

7

Reclaim: the only delete in the whole app

When rested files are ready to go, you get the space back. After a double-check. After you confirm.

When items in the SafetyNet have finished their rest period, a banner appears: so many gigabytes are ready to reclaim. Nothing has happened yet. The banner is an invitation, not an action.

Click it and SyncMedic runs the double-check audit before anything else. For every single file it is about to remove, it verifies that a surviving copy still exists: same name, same size, still on disk, right now. Not "existed last month when the fix ran". Right now, at the moment of deletion.

Anything that fails the audit gets set aside. The button says it plainly: "Set aside the unproven." If a surviving copy has since been moved, renamed, or its drive is not connected, that file does not get deleted. It stays in the SafetyNet until it can be proven safe.

Then, and only then, you confirm. Reclaim is the one and only thing in SyncMedic that ever permanently deletes a file, and it only runs after the audit passes and after you click the confirm button yourself. The app never reclaims on its own. Ever.

No hurry, ever. Rested files can sit in the SafetyNet as long as you like. Reclaim when you need the space, or when a clean audit gives you peace of mind. There is no timer pushing you.

8

Drives: what is eating your storage

A ranked map of every drive you own. Including the ones in the drawer.

The Drives tab is a ranked "what's eating your drives" view. Every drive, biggest space-hogs first, so the answer to "where did my terabyte go" is the first thing on screen instead of an afternoon with a disk utility.

The part that surprises people: it works for drives that are not plugged in. The Ledger remembers every drive SyncMedic has ever met and what was on it. That drive in the drawer from 2021? Its contents are still in the list, browsable, right now. Plug it back in whenever, and the Ledger picks up where it left off.

Naming your drives pays off here. "Seagate 4TB (WHICH ONE?)" is a lot less useful than "Sessions Archive A". Rename drives in Finder and the Drives tab becomes a genuinely readable map of your whole storage life.

9

Settings: the few knobs that exist

SyncMedic keeps options to a minimum on purpose. Here is every one of them.

Sounds + volume

The boot sound, the chime, the success cues: an original score by a working mixing engineer. Set the volume to taste, or turn them off entirely if your Mac lives on stage.

Start at login

Turn this on so your plug-in-triggered backups work without you ever opening the app. This is the "it just happens" setting, and it is the one most worth enabling.

Hide from Dock

SyncMedic can live only in your menu bar as the quiet health cross. The app is still one click away; it just stops taking up Dock space.

Verification Leave it on

The byte-for-byte check on every copied file. It is the difference between "probably copied" and "proven copied", and it is the soul of the app. Leave it on.

SafetyNet rest period

How long retired items rest before they are eligible for Reclaim. 30 days by default. Make it longer if you like extra caution; nothing ever leaves without your confirm either way.

License

Enter your key here. One license covers 2 Macs. Moving to a new Mac is self-serve: release a seat on the old one, activate on the new one, done. Extra seats are $10 each.

Check for Updates lives here too. SyncMedic checks once a day on its own; this button just checks right now. License activation and that daily update check are the only two things the app ever uses the internet for. Nothing about you or your files is ever sent anywhere.


10

If your Mac dies: the day this was all for

The most important design decision in SyncMedic is for a day when SyncMedic is not even running.

Your backups are plain files. Not an archive, not a disk image, not a proprietary format that needs the app, a login, or a subscription to open. Real folders with real files, exactly as you know them.

So if your Mac dies tonight, you plug your backup drive into any Mac, anywhere, and open it in Finder. Everything is right there with its normal names in its normal folders. No SyncMedic required. No recovery wizard. No "please reinstall the app to access your data".

That is the whole philosophy in one sentence: a backup you need special software to read is a hostage, not a backup. SyncMedic refuses to take hostages.


11

Troubleshooting: the three things people ask

Short answers to the questions that actually come up.
?
macOS is asking for permission. Is that normal?

Yes. macOS guards folders like Desktop, Documents, and external drives, so the first time SyncMedic touches one, the system asks you. Click Allow. It is a one-time prompt per location, and it is macOS being careful, not SyncMedic being nosy.

?
A drive is not showing up in the app.

First check Finder: if the drive is not there, the Mac cannot see it either (try the cable or another port). If it is a network drive, that is by design: SyncMedic works with your home folder and local external drives, where it can byte-verify honestly. Network volumes are excluded on purpose.

?
A Fix finished but reported a few stragglers.

Occasionally a file is busy (open in another app, or the system is holding it) and cannot move at that exact moment. SyncMedic tells you rather than pretending, and then auto-finishes the job on its own, retrying every hour until the stragglers are done. You do not need to do anything. Check the receipt later and it will have closed itself out.